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In this September 2, 2015 file photo, Sgt. Cecilia Luckie, left, talks actress Erin Shields, off a ledge during a Crisis Intervention Training class at the New York Police Department Police Academy, in New York. Even before an October 2016 encounter between a schizophrenic woman and a police sergeant left her dead and him now facing a murder charge, NYPD officials realized the need for officers to better understand how to manage mental illness, and created a specialized training. (Photo by Mary Altaffer/AP Photo)
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